1.introduction
Your privacy is important to WEG S.A. (hereinafter "we", "our" or "WEG"), and we are committed to protecting your personal data.
This Privacy Notice refers to the use of the WEG PV CLOUD software ("App"). WEG operates and maintains the WEG PV CLOUD software in compliance with the General Personal Data Protection Act (LGPD) and other applicable laws on the protection and privacy of personal data. This notice informs you about what personal data is processed, how it is processed, the purpose of the processing and how you can contact us.
2.What data do we collect?
We process personal data that you actively provide or through the use of this App's Services, including, but not limited to:
- Device information: When you interact with our App, we automatically collect device information such as your devices MAC address, IP address, wireless connection information, operating system type and version, application version number, push notification identifier, GPS and web browser location, browser version, log files and mobile network information.
- Usage data: during your interaction with our websites and services, we automatically collect usage data relating to visits, clicks, downloads, messages sent/received and other use of our websites and services.
- Account or profile data: When you register an account with us, we may collect the address of the location where the plant is installed, your name and contact details such as e-mail address, username and login credentials.
- Additional functions based on location information:
- When you enable location-based functions through permission settings on your mobile device, we will collect and process your location information to enable these functions, such as the weather information service.
- Additional services for accessing and uploading photos / videos based on photo albums (image library / video library):
You can use this function to upload your photos / images / videos after activating the photo album permission, in order to perform functions such as reporting device usage problems, etc.
- Additional services based on storage permissions:
The aim is to ensure the stable operation of the application by using the storage permission. Once you have given or indicated permission to read/write your mobile device's storage, we will access images, files, crash log information and other necessary information from your mobile device's storage to provide you with functions such as publishing information or logging crash log information locally. Please note that if you activate any permission, you authorize us to collect and use personal information to provide you with the corresponding services. As soon as you deactivate any permission, we will consider canceling the authorization and will not continue to collect personal data based on the corresponding permissions, and the related functions may be terminated. However, your decision to deactivate the permission will not affect the previous collection and use of information based on your authorization.
3.Why we collect your data
The personal data we collect is used for the same purposes for which it was provided. We may use your personal data for the following purposes:
- To provide you with services: We process your account and profile data, device information, usage data, location information and information related to smart devices to provide you with our products and services that you have requested or purchased:
- Improve our services: We process your device information, usage data, location information to ensure the functions and safety of our products, to develop and improve our products and services, to analyze the efficiency of our operations and to prevent and track fraudulent or improper use.
- Non-marketing communication: We process your Personal Data to send you important information about the Services, changes to our terms, conditions and policies. At the same time, we will also send you notifications related to the services you have purchased, such as alert services. You can manage notification functions directly in your user preferences.
- Personalization: we can process your account and profile data to allow you to configure push notifications and alerts.
- Legal Compliance: We may process your Personal Data as we believe is necessary or appropriate to comply with applicable laws and regulations; to comply with legal process; to respond to requests from public and government authorities; to protect our operations, business and systems.
4.Security
WEG applies good information security practices to protect your personal data against accidental or unlawful destruction, loss, use or alteration and against unauthorized disclosure or access. We restrict access to information only to WEG employees or duly authorized partners for the purposes described in this Privacy Notice. However, no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
5.Links to other sites
This Privacy Notice applies only to this application, and not to websites or applications offered and operated by third parties.
6.Children of Adolescents
This Application is not intended for children under the age of 13 and adolescents under the age of 18. In the event that we discover that a child has provided us with personal information, we delete it from our servers. We will only use or disclose personal data about a child or adolescent to the extent permitted by law, to obtain parental consent, in accordance with local laws and regulations or to protect a child.
If you are a parent or guardian and you know that your child has provided us with personal information, please contact us so that we can take the necessary steps.
7. Transfer and sharing of personal data
- Based on your consent, when you activate the geolocation feature, your location information will be generated and shared with Google Maps services. Please note that Google has corresponding data protection measures, which you can consult the Google Data Protection Terms for more details: https://privacy.google.com/businesses/gdprservices/. You can opt out of the use of your location information by managing the permission settings in the Services, at which point we will stop collecting and using your location information.
- To our third-party service providers who perform certain business-related functions for us, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support service, email delivery services and other similar services to enable them to provide services to us.
- For our subsidiaries, to carry out regular commercial activities.
- Courts, law enforcement authorities or regulators, if necessary to comply with the law or to establish, exercise or defend legal claims.
8.Retention periods
We process your Personal Data for the period necessary for the purposes set out in this Privacy Notice, or to comply with legal obligations so that we can keep the data for a longer retention period.
9.What are your rights?
At any time, you can ask to view your personal data, either to correct it or to delete it. In addition, it is your right to request limited processing of your data, and, if applicable, to object to future processing of your data and/or request its portability to another data controller.
You can exercise the above rights by contacting us.
10.HOW CAN YOU CONTACT US?
Requests can be directed to the following contact:
Data Protection Officer
Ana Carolina Bianchini Brandenburg WEG
Equipamentos Elétricos S.A.
Avenida Prefeito Waldemar Grubba, 3.300 - 89256-900
Jaraguá do Sul, Santa Catarina, Brazil
E-mail: privacidade-dados@weg.net
Telephone: +55 47 3276 4679
11.Updates to this Privacy Notice
We may update this notice from time to time to reflect changes in the way we process personal data or to clarify information we have provided in this notice. Our rectifications are in accordance with applicable data protection laws.
We recommend that you check the latest version of this notice regularly.
Privacy Notice was last updated on March 26, 2024.